The triumph of ‘Simplicity’

Apple’s design elegance or lack of need for user manual, combined with clean home page from Google has taken them to the top of the race. Customers whether consumers or enterprise are humans and nobody likes complexity. Even if you are solving complex problems. Most companies respond that their product/ service is complex because they solve complex problem. This is not sustainable in the long run.

Customer Focus Driven Project Management

Attributes for a customer focus driven project management:

Defining the customer/ customer group
Understanding the value-chain of the organization in terms of sell-deploy-support
Knowing the customer user-experience at a systemic level
Understanding the use-case of the product